New Horizon Travel & Tours LLC, Dubai

4.6
#29 of 108 in Wildlife in Dubai
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New Horizon Travel & Tours LLC Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
170 reviews
Google
4.3
TripAdvisor
  • This trip was amazing, it was the best tour I had in Dubai. Mr.Rajith was a great driver, he made us have the best time in Dubai be making it fun on the safari tour.  more »
  • We had an eight hour layover in Dubai and took advantage of the time to take a tour of Dubai. Our guide Stijo did an excellent job of showing us the city in a short time. I would definitely recommend ...  more »
Google
  • Stijo was amazing and I enjoyed my experience in the jet ski will definitely recommend to my friend. He knows Dubai inside out and that’s the type of person you want to be with well done mate.
  • RIP OFF - Stay Away From this tour company (and particularly their Dubai City Tour). Highly disappointed to have wasted our day in Dubai with them. My wife and I booked a Dubai City Tour on 1/31 from the Le Meridian hotel in Dubai as a way to see Dubai during a 1 day layover. We were promised that it would be a day tour with many specific attractions and sites. We were told specifically that the tour would include tickets and entrance into all of the attractions and sites along the tour except for tickets to go up to observation floors at the Burj Khalif (which we booked and paid for separately), although we were told that our guide would be able to get us past the line there. The tour ended up being a very poor tour, with no guided explanation and no entrance into anything. We basically drove around town for half a day, in a car with a foul odor and then were dropped back off at the hotel without having really seen or learned anything. It was actually a complete waste of our day and we were very frustrated. Upon our return travel through Dubai we just took an Uber and went to many of the places we were supposed to go to, and it was much better. Save yourself some money and just get your own Uber, or use another tour operator. Specifically: • We were told when we purchased we would go to the Burj Al Arab 7 star hotel, we were taken about two miles away from it and dropped off on the sidewalk to take a quick picture and that we could not go to the property, we would just view it from there. • We were told when we purchased we would go to the Dubai Museum, the driver said, no we can’t go there. • We were told we would go to the Jumeirah Mosque, the driver said no, we can’t go there. • We were told we would go to the Royal Palace, We drove by it at about 15 MPH and never stopped. • We were driven by the Atlantis Resort (we only stopped there because we asked to stop to use the restroom), other than that it was simply driving with no narration all day, ending at the mall where we waited in line (the driver said he could not get us past the line) to go up the Burj Khalif. The driver did not seem to know any history of Dubai. When we asked him questions, he couldn’t tell us any answers. He did take us to some exotic car showrooms at my request because the tour was not showing us anything so at least I wanted to see those, I was happy that he accommodated that for us, but I was very disappointed and felt very ripped off by the tour.
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