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Eurotunnel Le Shuttle, Folkestone

3.3
After 20 years of taking our customers across the channel we sure do know Europe inside and out.

So whether you’re a fan of French culture and cuisine, planning a visit to your holiday home or heading away on business, we’ll inspire you with some great ideas to make your trip truly memorable.

Here we’ll be sharing our top tips for the perfect road trip, interesting tales from our history, catching up with our staff who work behind the scenes, and of course exclusive offers and discounts.

We’re always interested to hear from you and all about your travels so please come say hello and share your experiences with us.

You can get in touch with our customer service team by email:

customer.relations@eurotunnel.com

Need to get in touch with our Sale Support team? Send an email to:

sales.support@eurotunnel.com

House rules

We created this page to have open discussion about our product and services; therefore we are open to feedback and value your opinions both positive and negative.

We want the Eurotunnel Le Shuttle Facebook page to be open, welcoming and friendly so we do ask that you treat people with respect and consideration.

We don’t really want to remove any content so please keep within the spirit of our page.

If your contributions are in breach of our house rules or Facebook’s Terms of Use then your comments may be removed, your Facebook account reported or your account banned from the Eurotunnel Le Shuttle Facebook page.

Full house rules can be found here: http://www.eurotunnel.com/uk/site-information/social-media-house-rules/
Arrange your visit to Eurotunnel Le Shuttle and discover more family-friendly attractions in Folkestone using our Folkestone online vacation planner .
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Eurotunnel Le Shuttle Reviews
Rate this attraction
TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
2,095 reviews
Google
4.1
TripAdvisor
  • Once though the usual check ins, passport etc we were put straight onto a train, helpful onboard staff  more »
  • I have never fancied using the Eurotunnel and the thought of being under the sea scared the life out of me. But the thought of getting over to France quicker changed my mind. Booking was easy to do on...  more »
Google
  • There was a little bit of confusion when we first arrived at the passenger terminal. It seemed that we had arrived to late for the train that we were booked on and were going to have to wait another 6 hours to get across, but somehow we managed to get on the next train, which was just as well because it still took us until 3am to reach our hotel. Getting onto the train was efficiently dealt with and the crossing was swift. Unloading the other end was again swift, so good all round.
  • This place needs to be a cross between an airport and a motorway services. It does it beautifully. It's restful, relaxing, clean fresh and had loads of boards and announcements about the departures. At one of the eateries, there was fast service, good food and great drinks. Nobody really likes the waiting around before departure of any transport, but this terminal made it much less of a chore.
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